Last updated: 10 September 2026
These terms apply to your use of the Tranquil Holiday Parks website. They are separate from any booking conditions, holiday home purchase agreement, pitch licence, park rules or other contractual terms that apply to a particular holiday, purchase or ownership arrangement.
About Tranquil Holiday Parks
This website is operated by Tranquil Holiday Parks Limited, registered in England and Wales under company number 12752179. Our registered office is C/O Southern Accounting Ltd, 24 Halden Field, Rolvenden, Cranbrook, Kent, England, TN17 4BX. You can contact us at admin@tranquilholidayparks.co.uk.
Using this website
You may use this website to find information about Tranquil Holiday Parks, our parks, holidays, accommodation, availability, offers and holiday home ownership. You must use the website lawfully and must not attempt to damage, disrupt, gain unauthorised access to, or introduce malicious software into the website or any system connected with it.
Information, photographs and availability
We take reasonable care to keep the information on this website accurate and current. Park facilities, accommodation, pitch types, holiday homes, prices, availability, opening periods, images, descriptions and offers can change. Photographs are illustrative and may show an example of a unit, pitch, view, setting or facility rather than the exact accommodation or holiday home available to you.
Nothing on this website guarantees availability. A holiday booking is only confirmed when the booking process has been completed and you have received confirmation from us or our booking provider.
Holiday bookings
Holiday bookings are made subject to the booking conditions presented during the booking process or supplied with your booking confirmation. Those booking conditions form part of your contract for the holiday and take priority over these website terms if there is any inconsistency.
Prices and availability can change before a booking is confirmed. Any deposit, balance payment, cancellation, amendment, arrival, departure, occupancy, pet or park-specific requirements will be set out in the applicable booking conditions or confirmation.
Offers and promotions
Offers and promotions are subject to availability and to any specific terms shown with the offer. Unless we state otherwise, offers cannot be combined with other promotions and may be changed or withdrawn before a booking is confirmed.
Holiday home ownership
Information on this website about holiday homes for sale, ownership, prices, pitch fees, running costs, park rules, licence periods or other ownership matters is provided as an introduction. The full terms of any purchase, pitch licence or ownership arrangement will be contained in the specific documents supplied before you commit to a transaction.
You should rely on the final written documents supplied for a purchase rather than on general website content. Where appropriate, you should take your own independent legal or financial advice before entering into an ownership arrangement.
Third-party services
We use third-party services to support parts of the website and our business, including online booking, payments, website hosting, email delivery and analytics. Where you use a third-party service, that provider’s own terms and privacy information may also apply.
Our online booking functionality is provided through Pitched Booking. Information entered during the booking process is handled through that booking platform in order to check availability, create and manage bookings and process related communications.
Links to other websites
This website may contain links to other websites. Links are provided for convenience and do not mean that we endorse or control the content of those websites. We are not responsible for third-party websites or for losses caused by your use of them.
Intellectual property
Unless stated otherwise, the design and content of this website, including text, photography, graphics, logos and other material, is owned by or licensed to Tranquil Holiday Parks. You may view, download or print reasonable extracts for your own personal use. You must not reproduce, republish, distribute, sell or commercially exploit website content without prior permission.
Website availability and liability
We aim to keep the website available and secure, but we do not guarantee uninterrupted or error-free access. We may suspend, withdraw or change all or part of the website without notice where reasonably necessary.
Nothing in these terms excludes or limits liability where it would be unlawful to do so, including liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or your statutory rights as a consumer. Subject to those protections, we are not responsible for losses arising solely from reliance on general website information, temporary website unavailability, or third-party services outside our reasonable control.
Privacy and cookies
Our use of personal information is explained in our Privacy Policy. Information about cookies and similar technologies is set out in our Cookie Policy.
Changes to these terms
We may update these website terms from time to time. The current version will always be published on this page and the date above will show when it was last updated.
Governing law
These website terms are governed by the laws of England and Wales. If you are a consumer living elsewhere in the United Kingdom, you retain any mandatory rights and protections available to you under the law that applies where you live.
Contact
If you have a question about these website terms, email admin@tranquilholidayparks.co.uk or use our contact page.